Naomi Light Privacy Policy

This privacy policy sets out how Naomi Light uses and protects any information that you give Naomi Light when you use this website. Naomi Light is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement. Naomi Light may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 25 May 2018.

What information we may request

Depending on the services you use we may ask you for: contact details, general health information, lifestyle and vocational details, details of problems or areas of concern, and motivation for seeking therapy. Because our work is based on openness and trust we encourage you to share openly with your therapist. All our therapists work within the ethical guidelines set out in our client commitments.

What we do with the information we gather

We require this information for the purposes of offering therapeutic services in accordance with our ethical policies. All information is held in strict confidence. On the rare occasion where our work with you involves a legal duty of care (for example if there was a reasonable risk of harm to life), we reserve the right to share information with statutory organisations including the National Health Service or Police authorities. We may also use this information to improve our products and services, to contact you by email for marketing purposes (which you can opt-out of at any time) or to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. Your information will be held securely for 5 years after your most recent contact with us and deleted after this time.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify how our website is being used. This helps us analyse data about webpage traffic and improve our site in order to tailor it to customer needs. We only use this information for statistical analysis purposes.

Google Analytics

We use Google Analytics to help us understand how the website is used, so we can improve it and create a better customer experience. To find out more about how Google collects and processes this data, read the Google Analytics Privacy Policy.

Links to other websites and embedded content

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Our website may also include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if you have visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Controlling your personal information

We will never sell, distribute or lease your personal information to third parties unless we are required by law to do so. You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please email hello@naomilight.com. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible. We will promptly correct any information found to be incorrect.